Jen Walsh

Commercial Service Agent

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Hi, I’m Jennifer, and I serve as a Commercial Service Agent. What I love most about this role is getting to dig into the details—every business is different, and I enjoy learning what makes each client’s world tick. Building lasting relationships—with clients, underwriters, and fellow agents—is really where I thrive. There’s something so rewarding about tailoring coverage to fit someone’s unique needs and knowing you’ve helped protect what matters most to them.

My journey into insurance? It was a total leap of faith. I came from a background in restaurant management, and in 2019, I followed the Lord’s leading to join the Covenant team. At first, everything felt unfamiliar, but I knew in my spirit that this was exactly where I was supposed to be. And I haven’t looked back since.

One piece of advice I often share with clients is about insurable interest. If you’re a business owner, make sure your personal and business assets are separated—set up proper legal entities. It might not seem urgent at first, but it can make a huge difference if a claim ever happens.

Outside the office, I’m a passionate event planner and decorator—it’s where my creative side shines. If I weren’t in insurance, I could absolutely see myself as a nurse for the elderly, or maybe even a detective or prosecutor. I guess I’ve always been drawn to purpose-driven work.

My ideal Saturday? Either relaxing by the water or curled up at home with my kids. And coffee is a must! At home, it’s strong Café Bustelo with sweet cream. But when I’m treating myself? A caramel-loaded Starbucks drink with almond milk and a shot of espresso hits the spot.

I’m also a big reader—one of my favorite quotes is by Oscar Wilde: “It is what you read when you don’t have to that determines what you will be when you can’t help it.” That one always sticks with me.

And if you’re looking for a hidden gem in South Central PA, you’ve got to try Fate’s Bread & Honey Co. They make the absolute best sourdough. You can order online or find them on Facebook and Instagram. (You’re welcome!)

The best advice I’ve ever received? “Take care of yourself the way you take care of others.” It’s a reminder I carry with me every day.

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