Important information for your use of our website.
Privacy Policy
Effective: April 24th 2026
This Privacy Policy describes how Covenant Insurance Group Inc. (“we”, “us”, or “our”) collects, uses, and shares your personal information when you visit covenantcares.com (the “Site”).
Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device and how you interact with the Site. This includes your IP address, browser type, time zone, referring website or search term, and data about the pages you visit and actions you take on the Site. This information is collected using cookies, log files, web beacons, tags, and pixels.
If you contact us through the Site or sign up to receive communications, we may collect information you provide, such as your name, phone number, email address, and any other information you submit.
Please note that we do not process payments or collect billing information on our website. All billing and financial transactions are handled directly through our carriers. Online payment availability varies by carrier and policy type.
How We Use Your Personal Information
We use the information we collect to operate and improve the Site, respond to inquiries, communicate with you, and provide relevant updates about our services. We may also use this information to analyze usage trends and evaluate the performance of our marketing efforts.
How We Protect Your Information
We implement industry-standard security measures, including encryption, firewalls, and secure servers, to protect your personal information from unauthorized access, disclosure, or misuse.
Sharing Your Personal Information
We may share your information with trusted third-party service providers that help us operate. For example, we use Google Analytics to understand how users engage with the Site. You can learn more about how Google uses your information at policies.google.com or opt out at tools.google.com/dlpage/gaoptout. In certain cases, we may provide your information to insurance carriers to obtain quotes, process applications, or service your policies. These carriers are responsible for their own privacy and security practices.
We may share your information with trusted third-party providers such as customer service platforms, email marketing tools, insurance carriers, and CRM systems solely to operate and improve our services to you. These providers are contractually obligated to protect your data.
Children’s Privacy
Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request deletion.
Behavioral Advertising
We may use your information to provide you with updates and marketing messages related to our insurance services based on the Site or elsewhere. You can opt out of interest-based advertising through the settings provided by platforms like:
- Facebook: facebook.com/ads/preferences
- Google: adssettings.google.com
- LinkedIn: linkedin.com/psettings/advertising
- Bing: choice.microsoft.com
- Or visit the Digital Advertising Alliance opt-out portal: optout.aboutads.info
Do Not Track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
Text Messaging (SMS) / Mobile Privacy
When you provide your phone number and opt in to receive text messages, we collect and use that phone number to send you communications related to your account and our services. Message frequency varies. Message and data rates may apply.
We do not share or sell your mobile phone number or any personal information to third parties for marketing purposes.
You may opt out of SMS communications at any time by replying STOP. For help, reply HELP or contact us at 855-292-2028.
Texting Policy
SMS/Text Messaging Policy (A2P 10DLC – Customer Care)
By providing your mobile number and opting in, you consent to receive Customer Care text messages from Covenant Insurance Group Inc. (“Covenant Insurance Group Inc.”, “we”, “us”, “our”). Customer Care messages may include appointment reminders, policy/account notifications, service updates, and responses to your requests.
How you opt in. You may opt in by (a) submitting your phone number through a form on our website located on the contact page. Click here to be taken to the contact form. On that page you are presented with SMS disclosure language and you affirmatively agree (for example, by checking an opt-in box), and/or (b) otherwise providing express consent to receive text messages from us. Consent to receive text messages is not a condition of purchase.
Message frequency. Message frequency varies based on your interactions with us and the services you request.
Rates. Message and data rates may apply.
Opt out. Reply STOP at any time to cancel. After you send STOP, you may receive a final message confirming your opt-out.
Help. Reply HELP for assistance, or email , or call us at 717-292-2028.
Privacy and data sharing. Mobile information will not be shared with third parties/affiliates for their marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
SMS Messaging Terms & Conditions
You agree to receive recurring text messages from Covenant Insurance Group Inc., for Customer Care, at the mobile number you provide. Message frequency varies. Message and data rates may apply. Reply STOP to opt out
at any time. Consent to receive text messages is not a condition of purchase. Reply HELP for help, or email , or call us at 717-292-2028. Carriers are not liable for delayed or undelivered messages.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to meet legal, regulatory, tax, accounting, or reporting requirements.
Your Rights
If you are a resident of the European Union or certain U.S. states, you may have the right to access, correct, or delete the personal information we hold about you. To make such a request, please contact us using the information below.
Please note that your information may be transferred to and processed in the United States or Canada.
Rights of U.S. Residents
Certain U.S. states — including California, Colorado, Connecticut, Virginia, and Utah — have enacted consumer privacy laws that grant residents specific rights regarding their personal information.
If you are a resident of one of these states, you may have the right to:
- Access the personal information we have collected about you;
- Correct inaccuracies in your personal information;
- Delete your personal information;
- Know what personal data we collect, how we use it, and with whom we share it;
- Opt out of the sale or sharing of your personal information (including for targeted advertising);
- Limit the use of your sensitive personal information (if applicable);
- Not be discriminated against for exercising any of these rights.
To exercise any of these rights, please contact us at:
📧
📬 Or mail us at: Covenant Insurance Group Inc., 1940 Carlisle Rd., PA 17408
We will verify your identity before processing your request. You may also authorize an agent to make a request on your behalf in certain states, such as California.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or would like to exercise your rights, please contact us at:
Covenant Insurance Group Inc.
Email:
Website: www.covenantcares.com
Phone: 717-292-2028
Address: 1940 Carlisle Rd. York PA, 17408
