Michele Heyer

Hi, I’m Michele Heyer, and I work in Customer Service. What I love most about my role is that I’m always learning something new. No two days are ever the same, and I enjoy finding solutions and helping our clients feel supported.

I actually got started in insurance after talking with Phil — I needed a job, and he took a chance on me. I’m so grateful he did! Since then, I’ve grown so much in this field and even earned my Property & Casualty license, which I’m really proud of. I hadn’t taken a test like that since high school!

One piece of advice I often share with clients is to make sure their church has a hold harmless in place — it’s such an important step to help protect everyone involved. Our clients are so appreciative, and it’s a great feeling to know the work we do truly helps them.

Outside of work, I love getting creative — baking, trying new recipes, or finding treasures while yard sale shopping and thrifting on Saturdays. I also enjoy repurposing things and giving them new life.

I’m not a fancy coffee person — just give me a good, basic cup to start the day and I’m happy! I really love the community I serve; it’s close-knit, safe, and such a great place to raise a family. And if you haven’t been, my favorite local spot is Bucks County Biscotti.

If I had to describe my work style, I’d say I’m dependable, diligent, and always follow through. The best advice I’ve ever received? Listen before you speak — it’s something that holds true in both business and life.